- Reviews (40)
- Questions (3)
Excellent product and support
I have this kit for almost year and it working great. At some point had to move it to another tank, didn't connect tubing secure and pump stopped pulling water, wrote e-mail and in less than hour had response from the support, which correctly diagnosing my issue and described how to fix it.
To be used in tank build to compare with other types
Better than Neptune ATK
Pressure sensor so much more reliable than optical sensors.
My experience with the ATO by AVAST
When I first tried to set it up I was having great difficulties figuring out the instructions on the AVAST website. I could not get the ATO to kick on when it needed too or off when it was full. I overflowed my sump once and made a mess! Finally I decided to contact AVAST customer service. I should have done that right away! Justin helped first and then Dan. There were in daily contact with me via email and even offered their number if it were easier to communicate. AMAZING customer service. Once I was able to get the settings correct and the air bubble out of the tubing, the ATO began and is currently running flawlessly! Thank you Justin and Dan for all your help! I will definitely purchase from AVAST again!
Great customer service, great product
What a fantastic group to work with. I had questions before I ordered, they were answered promptly, professionally. I will order from them again and I will recommend them to anone.